People Business Partner- Stores and Customer Service
Telenor Sverige AB
📍 Solna
⏰ Heltid
📋 Vanlig anställning
🗓 Ansök senast 10 maj 2026
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Skapa ansökan – från 49 kr Gratis att söka · Ingen registrering · 49 kr/mån för obegränsatOm jobbet
People Business Partner- Stores and Customer Service
Looking for a workplace for the future? At Telenor, you own your career. Here, you’ll have the opportunity to make the most of your dreams and expertise while contributing to technological innovations that are barely even imagined today. Innovations that we know will change the map for how we communicate and live our connected lives in the future. Are you looking for a workplace where you can make a difference in what matters most – relationships between people? Then you are welcome to Telenor.
We are now looking for People Business Partner to join our People team.
How you’ll make a difference with us
As a People Business Partner, you will play a key role in shaping the people experience in some of our most customer‑facing parts of the business. Acting as the primary HR partner to our Stores and inhouse Customer Service, you will work close to the business in a broad, hands‑on role where your impact is visible every day.
You support and challenge leaders in their day‑to‑day people agenda, while also bringing our long‑term people strategy to life where the customer experience is created. Beyond the annual HR processes, you partner closely with leaders to translate business priorities into actionable people plans – ensuring we build the right capabilities, leadership and culture to deliver outstanding customer experiences.
In addition, you will take on the important role of process owner for Work Environment (arbetsmiljö) at Telenor Sweden. This means driving structure and quality through up‑to‑date policies, routines and governance, ensuring compliance across the organization. You will combine reporting and follow‑up with a strong coaching mindset, supporting leaders to understand their responsibilities and apply best practices in everyday work.
This is a role for you who enjoy being close to business, making things happen and creating real value for both leaders, employees and customers.
Are you the one we’re looking for?
We need someone who’s always on their toes! You have a genuine desire to learn and develop so we can continue to meet our customers’ ever-changing needs – today and tomorrow.
You thrive in environments where customer focus, high pace and continuous change go hand in hand. You have the ability to operate both independently and collaboratively, and you bring strong stakeholder management skills. You build trust quickly and are confident in coaching, challenging and supporting leaders through everyday people topics as well as more complex challenges, while moving effortlessly between themes and priorities.
For this role, we are looking for someone with:
Experience in HR, including working as a People Business Partner for at least 5+ years
Experience of working as a People Business Partner or equivalent in Retail or other distributed, customer‑facing organizations
Experience leading union negotiations and are confident in Swedish labor law
Experience supporting change, transformation and/or project‑driven organizations
Experience from work environment (arbetsmiljö) governance or as process owner for work environment
Strong communication skills in Swedish and English
Apply today!
Will you take the next step in your career with us? We look forward to your application! We review applicants on an ongoing basis, so don’t wait—reach out today.
If you have any questions or want to know more, feel free to contact the hiring manager Olof Tydén at olof.tyden@telenor.se Please note that we cannot accept applications via email. Last application date is May 10th.
Our promise to you
We are better together.
Here, you’ll be part of a family-like and inclusive culture, built on strong shared values and leadership that empowers you with both trust and confidence. We believe in enabling each other to act and make decisions, while always having each other’s backs through ups and downs.
We support relationships and societies.
Telenor plays a vital role in the society, giving your work a greater purpose. Every day, we create value for millions of people and maintain a customer-first approach where human relationships are at the heart of everything we do.
We make room for life.
Work from home up to two days a week, if your role allows it. The rest of the time, we create magic together at the office. Leadership based on trust and flexible working hours helps you balance work and life. We support you through every stage of life with our benefit package, including collective agreements, occupational pensions, wellness allowances, and customized insurance solutions tailored to your needs.
We invite you to a career in motion.
Your development is at the center of our culture. We dedicate at least 40 hours per year for you to deepen your expertise, explore new areas, and develop in your role. Through Telenor Academy and other learning initiatives, you’ll have the tools and freedom to advance your career. If you want to broaden your horizons, we are present throughout the Nordics.
Good to know
As part of Telenor’s policy, we conduct background checks on final candidates for all recruitments.
Looking for a workplace for the future? At Telenor, you own your career. Here, you’ll have the opportunity to make the most of your dreams and expertise while contributing to technological innovations that are barely even imagined today. Innovations that we know will change the map for how we communicate and live our connected lives in the future. Are you looking for a workplace where you can make a difference in what matters most – relationships between people? Then you are welcome to Telenor.
We are now looking for People Business Partner to join our People team.
How you’ll make a difference with us
As a People Business Partner, you will play a key role in shaping the people experience in some of our most customer‑facing parts of the business. Acting as the primary HR partner to our Stores and inhouse Customer Service, you will work close to the business in a broad, hands‑on role where your impact is visible every day.
You support and challenge leaders in their day‑to‑day people agenda, while also bringing our long‑term people strategy to life where the customer experience is created. Beyond the annual HR processes, you partner closely with leaders to translate business priorities into actionable people plans – ensuring we build the right capabilities, leadership and culture to deliver outstanding customer experiences.
In addition, you will take on the important role of process owner for Work Environment (arbetsmiljö) at Telenor Sweden. This means driving structure and quality through up‑to‑date policies, routines and governance, ensuring compliance across the organization. You will combine reporting and follow‑up with a strong coaching mindset, supporting leaders to understand their responsibilities and apply best practices in everyday work.
This is a role for you who enjoy being close to business, making things happen and creating real value for both leaders, employees and customers.
Are you the one we’re looking for?
We need someone who’s always on their toes! You have a genuine desire to learn and develop so we can continue to meet our customers’ ever-changing needs – today and tomorrow.
You thrive in environments where customer focus, high pace and continuous change go hand in hand. You have the ability to operate both independently and collaboratively, and you bring strong stakeholder management skills. You build trust quickly and are confident in coaching, challenging and supporting leaders through everyday people topics as well as more complex challenges, while moving effortlessly between themes and priorities.
For this role, we are looking for someone with:
Experience in HR, including working as a People Business Partner for at least 5+ years
Experience of working as a People Business Partner or equivalent in Retail or other distributed, customer‑facing organizations
Experience leading union negotiations and are confident in Swedish labor law
Experience supporting change, transformation and/or project‑driven organizations
Experience from work environment (arbetsmiljö) governance or as process owner for work environment
Strong communication skills in Swedish and English
Apply today!
Will you take the next step in your career with us? We look forward to your application! We review applicants on an ongoing basis, so don’t wait—reach out today.
If you have any questions or want to know more, feel free to contact the hiring manager Olof Tydén at olof.tyden@telenor.se Please note that we cannot accept applications via email. Last application date is May 10th.
Our promise to you
We are better together.
Here, you’ll be part of a family-like and inclusive culture, built on strong shared values and leadership that empowers you with both trust and confidence. We believe in enabling each other to act and make decisions, while always having each other’s backs through ups and downs.
We support relationships and societies.
Telenor plays a vital role in the society, giving your work a greater purpose. Every day, we create value for millions of people and maintain a customer-first approach where human relationships are at the heart of everything we do.
We make room for life.
Work from home up to two days a week, if your role allows it. The rest of the time, we create magic together at the office. Leadership based on trust and flexible working hours helps you balance work and life. We support you through every stage of life with our benefit package, including collective agreements, occupational pensions, wellness allowances, and customized insurance solutions tailored to your needs.
We invite you to a career in motion.
Your development is at the center of our culture. We dedicate at least 40 hours per year for you to deepen your expertise, explore new areas, and develop in your role. Through Telenor Academy and other learning initiatives, you’ll have the tools and freedom to advance your career. If you want to broaden your horizons, we are present throughout the Nordics.
Good to know
As part of Telenor’s policy, we conduct background checks on final candidates for all recruitments.