IT Support Specialist Industrial Operations - 17435 - Köping, Sweden
Veritaz AB
📍 Sverige
⏰ Heltid
📋 Vanlig anställning
🗓 Ansök senast 24 maj 2026
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Skapa ansökan – från 49 kr Gratis att söka · Ingen registrering · 49 kr/mån för obegränsatOm jobbet
Veritaz is a leading IT staffing solutions provider in Sweden, committed to advancing individual careers and aiding employers in ensuring the perfect talent fit. With a proven track record of successful partnerships with top companies, we have rapidly grown our presence in the USA, Europe, and Sweden as a dependable and trusted resource within the IT industry.
Assignment Description
We are looking for an IT Support Engineer
What You Will Work On
Deliver onsite IT support and user assistance across factory locations
Perform system checks and preventive maintenance in line with support agreements
Handle incidents, problems, and change requests within established ITSM processes
Support and maintain application, end-user, and core infrastructure environments
Troubleshoot hardware, software, and network-related issues
Manage and resolve tickets efficiently using service management tools
Configure, deploy, and reset end-user devices (PCs, laptops, mobile devices)
Contribute to documentation and knowledge-sharing practices
Support operational improvements and optimization initiatives
What You Bring
Minimum 5 years of experience in IT support or infrastructure roles
Strong experience in onsite support and end-user assistance
Hands-on experience with incident, problem, and change management processes
Familiarity with ticketing systems (e.g., Zendesk, ServiceNow or similar)
Experience with Windows environments (Windows 7/10/11) and Microsoft 365 services (Office 365, Teams, Exchange Online)
Knowledge of Active Directory and Entra ID (user accounts, access management, security)
Experience troubleshooting networks, printers, VPN connections, and general IT issues
Ability to configure and manage hardware including laptops, desktops, and mobile devices
Experience with remote support tools, Citrix, and Intune
Strong documentation and knowledge management skills
Assignment Description
We are looking for an IT Support Engineer
What You Will Work On
Deliver onsite IT support and user assistance across factory locations
Perform system checks and preventive maintenance in line with support agreements
Handle incidents, problems, and change requests within established ITSM processes
Support and maintain application, end-user, and core infrastructure environments
Troubleshoot hardware, software, and network-related issues
Manage and resolve tickets efficiently using service management tools
Configure, deploy, and reset end-user devices (PCs, laptops, mobile devices)
Contribute to documentation and knowledge-sharing practices
Support operational improvements and optimization initiatives
What You Bring
Minimum 5 years of experience in IT support or infrastructure roles
Strong experience in onsite support and end-user assistance
Hands-on experience with incident, problem, and change management processes
Familiarity with ticketing systems (e.g., Zendesk, ServiceNow or similar)
Experience with Windows environments (Windows 7/10/11) and Microsoft 365 services (Office 365, Teams, Exchange Online)
Knowledge of Active Directory and Entra ID (user accounts, access management, security)
Experience troubleshooting networks, printers, VPN connections, and general IT issues
Ability to configure and manage hardware including laptops, desktops, and mobile devices
Experience with remote support tools, Citrix, and Intune
Strong documentation and knowledge management skills