Sr Technical Manager
HCL Technologies Sweden AB
📍 Göteborg
⏰ Heltid
📋 Vanlig anställning
🗓 Ansök senast 10 maj 2026
✦ Få fler intervjuer
Generera ett personligt brev anpassat för just den här rollen — på under en minut.
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Key Responsibilities
· Provide L3-level support for Entra ID and Azure Application Proxy–related issues.
· Troubleshoot complex authentication, Conditional Access, and SSO (SAML, OAuth, OpenID) issues.
· Manage Azure App Proxy connectors, application publishing, and certificate renewals.
· Administer and optimize Conditional Access, MFA, and Identity Protection policies.
· Support hybrid identity integrations using Azure AD Connect or Cloud Sync.
· Perform root cause analysis and implement permanent resolutions for recurring problems.
· Monitor service health, performance, and security posture using Azure Monitor / Sentinel.
· Handle change management activities (RFC creation, validation, and closure).
· Collaborate with network and security teams for dependencies such as DNS, firewalls, and certificates.
· Maintain technical documentation, runbooks, and conduct knowledge transfers for L1/L2 teams.
Required Skills
· Expertise in Microsoft Entra ID / Azure AD configuration and troubleshooting.
· Hands-on experience with Azure Application Proxy – publishing, connectors, and certificates.
· Strong knowledge of Conditional Access, MFA, and Hybrid Identity concepts.
· Proficiency in PowerShell scripting for automation and reporting.
· Understanding of ADFS, TLS/SSL, and reverse proxy configurations.
· Exposure to Azure Monitor, Microsoft Sentinel, or other SIEM tools.
Soft Skills
· Strong ownership and accountability for service uptime.
· Effective communication and cross-team collaboration.
· Provide L3-level support for Entra ID and Azure Application Proxy–related issues.
· Troubleshoot complex authentication, Conditional Access, and SSO (SAML, OAuth, OpenID) issues.
· Manage Azure App Proxy connectors, application publishing, and certificate renewals.
· Administer and optimize Conditional Access, MFA, and Identity Protection policies.
· Support hybrid identity integrations using Azure AD Connect or Cloud Sync.
· Perform root cause analysis and implement permanent resolutions for recurring problems.
· Monitor service health, performance, and security posture using Azure Monitor / Sentinel.
· Handle change management activities (RFC creation, validation, and closure).
· Collaborate with network and security teams for dependencies such as DNS, firewalls, and certificates.
· Maintain technical documentation, runbooks, and conduct knowledge transfers for L1/L2 teams.
Required Skills
· Expertise in Microsoft Entra ID / Azure AD configuration and troubleshooting.
· Hands-on experience with Azure Application Proxy – publishing, connectors, and certificates.
· Strong knowledge of Conditional Access, MFA, and Hybrid Identity concepts.
· Proficiency in PowerShell scripting for automation and reporting.
· Understanding of ADFS, TLS/SSL, and reverse proxy configurations.
· Exposure to Azure Monitor, Microsoft Sentinel, or other SIEM tools.
Soft Skills
· Strong ownership and accountability for service uptime.
· Effective communication and cross-team collaboration.