Live Casino Scheduling Officer
Jobs Europe AB
📍 Sverige
⏰ Heltid
📋 Arbete utomlands
🗓 Ansök senast 30 april 2026
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Skapa ansökan – från 49 kr Gratis att söka · Ingen registrering · Premium 49 kr/månOm jobbet
Role & Core Responsibilities:
As a Live Casino Scheduling Officer, you will be responsible for ensuring the smooth operation of live dealer games in a studio environment. Collaborating with other floor operations teams, your main responsibility will be to manage schedules and rotations for dealers and support staff to maintain seamless 24/7 casino operations, while ensuring compliance with all anti-collusion regulations. You will play a crucial role in guaranteeing that all table games and workstations operate continuously, twenty-four hours a day, seven days a week, or as necessitated by the company’s operational requirements.
Key Responsibilities:
• Develop and manage rotation schedules for tables and workstations for every shift for all Floor Operations and Service Teams, ensuring equitable distribution while adhering to anti-collusion regulations.
• Foster and maintain strong working relationships with Team Managers and Floor Operations Teams, facilitating clear and effective communication regarding schedule changes, emergencies and replacements.
• Assess and address the impact of any modifications to table or workstation rotations during the shift, resolving conflicts in a collaborative manner; identify and arrange for replacements as required.
• Ensure accurate record-keeping of shifts, breaks, and working hours, and forecast staffing needs based on data analytics and trends.
• Provide periodic and ad-hoc reports as needed to management.
• Complete any additional duties as requested by the company.
Qualifications, Skills and Experience:
• Diploma or degree in Business Administration, Human Resources, Hospitality Management, or related field
• Proficiency and experience in workforce planning or scheduling. Previous experience in a live casino or iGaming company is a strong asset.
• Intermediate-to-advanced MS Excel skills for scheduling and reporting purposes to enable creation, management, and adjustment of complex shift schedules.
• Skill and efficiency in multitasking and quick-thinking when addressing unexpected situations, changes or emergencies such as sick leaves and no-shows.
• Understanding of labor laws, shift regulations, and compliance requirements.
• Ability to work on a 24/7 basis, including night shifts.
• Strong interpersonal skills to resolve scheduling conflicts and handle staff concerns diplomatically.
• Excellent verbal and written communication skills for clear, concise reporting and liaising between different teams.
• Ability to effectively communicate with dealers, supervisors, and other departments.
Salary Package:
• Competitive Salary
• Annual Performance Evaluation
• €400 Annual Wellness Allowance
• Night shift Allowance
• Monthly Transport Allowance
• Monthly Food Allowance
• Private Health insurance
• In-House gym
• Social events - company parties, BBQ parties, Friday Beers, Birthday celebration
Required language: English
As a Live Casino Scheduling Officer, you will be responsible for ensuring the smooth operation of live dealer games in a studio environment. Collaborating with other floor operations teams, your main responsibility will be to manage schedules and rotations for dealers and support staff to maintain seamless 24/7 casino operations, while ensuring compliance with all anti-collusion regulations. You will play a crucial role in guaranteeing that all table games and workstations operate continuously, twenty-four hours a day, seven days a week, or as necessitated by the company’s operational requirements.
Key Responsibilities:
• Develop and manage rotation schedules for tables and workstations for every shift for all Floor Operations and Service Teams, ensuring equitable distribution while adhering to anti-collusion regulations.
• Foster and maintain strong working relationships with Team Managers and Floor Operations Teams, facilitating clear and effective communication regarding schedule changes, emergencies and replacements.
• Assess and address the impact of any modifications to table or workstation rotations during the shift, resolving conflicts in a collaborative manner; identify and arrange for replacements as required.
• Ensure accurate record-keeping of shifts, breaks, and working hours, and forecast staffing needs based on data analytics and trends.
• Provide periodic and ad-hoc reports as needed to management.
• Complete any additional duties as requested by the company.
Qualifications, Skills and Experience:
• Diploma or degree in Business Administration, Human Resources, Hospitality Management, or related field
• Proficiency and experience in workforce planning or scheduling. Previous experience in a live casino or iGaming company is a strong asset.
• Intermediate-to-advanced MS Excel skills for scheduling and reporting purposes to enable creation, management, and adjustment of complex shift schedules.
• Skill and efficiency in multitasking and quick-thinking when addressing unexpected situations, changes or emergencies such as sick leaves and no-shows.
• Understanding of labor laws, shift regulations, and compliance requirements.
• Ability to work on a 24/7 basis, including night shifts.
• Strong interpersonal skills to resolve scheduling conflicts and handle staff concerns diplomatically.
• Excellent verbal and written communication skills for clear, concise reporting and liaising between different teams.
• Ability to effectively communicate with dealers, supervisors, and other departments.
Salary Package:
• Competitive Salary
• Annual Performance Evaluation
• €400 Annual Wellness Allowance
• Night shift Allowance
• Monthly Transport Allowance
• Monthly Food Allowance
• Private Health insurance
• In-House gym
• Social events - company parties, BBQ parties, Friday Beers, Birthday celebration
Required language: English
Villkor
FullTime
Full-Time
Full-Time